Overview

Balaji Credits Services, (Address Office No. 202-203, Second Floor, Sunshine Plaza, B. L. Murarka Marg, Malad (East), Mumbai – 400097) (“us”, “we”, or “our”) operates the https://workshop.balajicredits.com/ website (the “Service”).
This page informs you of our policies regarding the Refund Policies, collection, use and disclosure of Personal Information when you use our Service.
Thank You for giving us chance to give you service.
If you are not entirely satisfied with our service, we’re here to help you at 9702400500 (11:00AM – 05:00PM) Monday-saturday
We will not use or share your information with anyone except as described in this Privacy Policy.
We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. 

 Refunds Policy

 1. Cancellation by Participant :

Workshops :
  • Written cancellation requests must be submitted via email to [support email].
  • Cancellations made more than 14 days before the workshop date will receive a full refund minus a 10% processing fee.
  • Cancellations made within 7-14 days before the workshop will receive a 50% refund.
  • No refunds will be issued for cancellations made less than 7 days before the workshop or for no-shows.

Consultations :
  • Cancellations made more than 7 days before the scheduled consultation will receive a full refund minus a 10% processing fee.
  • Cancellations made within 3-7 days before the consultation will receive a 50% refund.
  • No refunds will be issued for cancellations made less than 3 days before the consultation or for no-shows.

 2. Cancellation by Organizer:

  • If the workshop or consultation is canceled by Balaji Credits, participants will receive a full refund.
  • Balaji Credits is not responsible for any additional costs incurred by participants (e.g., travel or accommodation expenses). 

 3. Rescheduling : 

  • Participants may request to transfer their registration to another session if available, up to 5 days before the workshop or consultation date, subject to availability.

 4. Refund Process : 

  • Refunds will be processed within 10 business days of receiving the cancellation request.
  • Refunds will be issued to the original method of payment.
 

 Privacy Policies

 1. Information Collection :

  • Balaji Credits collects personal information such as name, email address, phone number, and payment details during registration for workshops and consultations.
  • Information is collected through the website, email, or other communication channels.

 2. Use of Information : 

  • Personal information is used to process registrations, provide services, and communicate with users.
  • Information may also be used for internal analytics and improving services.

 3. Data Sharing :

  • Balaji Credits does not share personal information with third parties except as required by law.
  • Third-party service providers, such as Instamojo, Razorpay are subject to their own privacy policies.

 4. Data Security : 

  • Balaji Credits implements appropriate security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
  • Despite these measures, no online data transmission or storage can be guaranteed to be completely secure.

 5. User Rights :

  • Users have the right to access, update, or delete their personal information by contacting [support email].
  • Users may opt-out of marketing communications at any time.

6. Compliance : 

  • This policy complies with Indian data protection laws and regulations, including the Information Technology Act, 2000, and related rules.
  • Balaji Credits adheres to guidelines for payment processing and data security.

Need help?

Contact us at {email} for questions related to refunds and returns